Construction & Contracting client records

Completed a full kitchen remodel for Mr. Boudreaux under a signed contract totaling $19,600. He paid the deposit and the first progress draw without issue. The final invoice of $8,400 was sent on completion day after he walked the job, signed the punch list, and told us in writing the work looked great. Thirty days went by with no payment. We sent two follow-up invoices and a final demand letter. He then claimed a cabinet door was misaligned, which we offered to fix at no charge within 48 hours. He refused the repair visit and stopped responding entirely. The invoice is now 75 days past due. Contract, signed punch list, photos of completed work, and all text and email correspondence are on file.

Mr. Tolliver signed a fixed-price contract for a deck build. Midway through, he requested a scope change to add stairs and lighting, which we quoted at $3,600 and he approved by text message. The additional work was completed and he used the deck for a graduation party the following weekend. He then disputed the $3,600 change order charge with his card issuer, claiming he never authorized additional work. We supplied the text thread where he wrote yes go ahead with the additions along with dated photos of the completed stairs and lighting. Lesson learned: signed change orders only, even for text approvals. Documentation is on file.

Tenant-improvement build-out under a fixed-price contract with a three-draw schedule. Draws one and two were paid. After final walkthrough and punch list completion, the client stopped responding and the final draw of $9,250 went unpaid for over four months. A lien notice was served. The client has since told two other contractors we abandoned the job, which the dated site photos and inspection sign-off contradict.