Platform policy & content liability

1. We are a neutral platform for user-generated content

Client Check is an interactive computer service that hosts content submitted by its users. Records about clients and customers are written, rated and published by the submitting business, not by us. We do not author, commission, edit for meaning, or verify the truth of the statements in a record before publication.

Consistent with Section 230 of the Communications Decency Act (47 U.S.C. § 230), we are not the publisher or speaker of information provided by another information content provider. Editorial actions we take — removing, unpublishing, labelling, ranking or declining to remove content — are good-faith moderation decisions and do not make us the author of that content.

2. Every submission carries a signed attestation

Before a record publishes, the submitting business must affirm that the account is truthful, relates to a real business transaction, and is not submitted for retaliation or competitive harm. We log the attestation text and version alongside the timestamp, IP address and account identifier of the submitter.

The submitting business is solely responsible for the accuracy of its statements and indemnifies the platform against claims arising from them. Knowingly false submissions are grounds for immediate removal, account termination and forfeiture of credits, and the attestation record may be produced in legal proceedings.

3. Records are opinion and experience, not credit reporting

Client Check is not a consumer reporting agency and our records are not consumer reports under the Fair Credit Reporting Act. Records must not be used to determine eligibility for credit, insurance, employment, housing or any other FCRA-regulated purpose.

Ratings and written accounts reflect the submitting business's own experience and opinion of a transaction. Amounts described as disputed reflect the submitter's claim, not an adjudicated debt.

4. Right of response

Any person named in a record may claim it, publish a rebuttal that appears on the same page with equal prominence, and open a formal dispute that is mediated in writing between the parties. We do not charge named individuals to respond, and we never require a payment, subscription or settlement as a condition of publishing a response.

5. Takedown and correction procedure

To request removal or correction, open a dispute from the record page or contact us with: the record reference, the specific statements at issue, the reason they are inaccurate, and any supporting documentation. We acknowledge requests and review them on a documented timeline.

We remove content that is demonstrably false, unlawful, contains sensitive personal data (government identifiers, financial account numbers, health information), targets a minor, or was submitted in violation of the attestation. We amend records where a factual element is shown to be wrong, and label them as amended. We generally decline requests that dispute only opinion, tone or the rating itself; those are answered through a rebuttal.

6. Privacy and data minimisation

Records publish a client's first and last name, city, state and service category. We do not publish street addresses, phone numbers, email addresses, government identifiers, payment card data, or images of individuals. Uploaded documentation is stored privately and is never published; it is used only for verification and dispute review.

See our Privacy Policy for retention periods, processor list and your access, correction and deletion rights.

7. Business listings and customer reviews

Business listings are generated from the profile information a business supplies. Businesses are responsible for the accuracy of their listing, their uploaded images and video, and for holding the rights to any media they upload. Customer reviews of a business are user-generated content under the same terms as records; a business may reply publicly and may report a review, but may not delete a lawful negative review at will.

8. Copyright (DMCA)

If you believe content on this platform infringes your copyright, send a notice to todaycompanies@gmail.com identifying the work, the material and its location, your contact information, a statement of good-faith belief, a statement made under penalty of perjury that the information is accurate, and your signature. We remove or disable infringing material on receipt of a compliant notice and forward it to the submitter, who may file a counter-notice.

9. Contact us

For takedown requests, legal notices, or platform questions, email todaycompanies@gmail.com. We aim to acknowledge substantive requests within two business days.

10. Limitation of liability

The platform is provided on an as-is basis. To the maximum extent permitted by law we disclaim liability for indirect, incidental, special, consequential or punitive damages, and for any business decision made in reliance on a record. Our aggregate liability to any user is limited to the amounts that user paid us in the twelve months preceding the claim.

11. Prohibited use

Do not submit records for retaliation against a person who has disputed your record, for competitive harm, or about someone with whom you had no business transaction. Do not submit protected-class commentary, threats, doxxing, or content about a non-client. Do not scrape, resell or bulk-export platform content. We enforce these rules with removal, account termination and, where appropriate, referral to law enforcement.