How to fight a false chargeback as a service business
Card networks decide chargebacks on documents, not fairness. This is the evidence package that wins service-business disputes, and the order to assemble it in.
9 min read
Free resources
Guides for getting paid and defending your work
Written for contractors, tradespeople and service professionals across the United States. Deadlines, evidence packages, contract clauses and screening habits that stop non-payment and false disputes.
Client is not paying the invoice: an escalation ladder that works
Most unpaid invoices are recovered by pressure applied in the right order. Skipping steps is what turns a slow payer into a write-off.
8 min read
Deposits, contracts, and the clauses that prevent disputes
Almost every payment fight is decided by paperwork signed before the first day of work. These are the terms that do the most work.
7 min read
How to screen a new client before you take the job
Fifteen minutes of checking before you quote prevents most of the losses that take months to chase.
7 min read
How to document a client payment record that holds up
A record is useful to other businesses, and safe for you, when it is specific, dated, documented, and free of conclusions you cannot prove.
6 min read
Chargeback fraud warning signs every service business should know
Friendly fraud follows a recognizable script. Once you know the tells, you can restructure the deal before you do the work.
6 min read