Transportation & Logistics client records

Mr. Odum booked a dedicated freight run with a 48-hour cancellation policy stated on the signed rate confirmation. He canceled the load 6 hours before the scheduled pickup, after our driver had already deadheaded 90 miles to the origin. We invoiced the $450 cancellation fee per the agreement. He refused to pay, claiming he never read the policy even though his signature is on the document directly beneath the cancellation clause. Small amount, but the principle matters. Signed rate confirmation and driver GPS log are on file.