3 published records filed by it & technology businesses. Each record is attested by the publishing business and can be claimed and disputed by the named client.
Toronto, Ontario, Canada
Built and deployed the client portal milestone for Ms. Gauthier's firm. She approved the staging build, we pushed to production, and eleven days later her bank issued a chargeback for CA$5,600 claiming "services not rendered". We supplied the card network with signed milestone approvals, server logs, and handover emails. The chargeback was decided in her favour anyway.
Chicago, IL
Mr. Pinsky engaged us for a three-month managed IT support contract for his small accounting office. Payment was card-not-present on a monthly recurring invoice. Months one and two were paid without issue. Month three was disputed with the card issuer as transaction not recognized even though his office used our helpdesk 23 times that month and he personally signed in to remote sessions. We provided the issuer with login logs, ticket history, the signed service agreement, and call recordings of him requesting support. The dispute reason was later changed to services not as described without specifics. The contract has been terminated for nonpayment. Ticket logs and session records are on file.
Tampa, FL
Signed a written agreement for a network overhaul and small-office server migration. We completed the work on schedule, the client confirmed everything was running, then the final invoice of $4,850 went unpaid for 96 days. After the second reminder the client filed a card dispute claiming "services not received," despite signed sign-off sheets and email confirmations. Documentation: signed proposal, sign-off sheet, and the email where the client thanked our technician.
